About

Dr. (Mrs.) Florence O. Entsua-Mensah is a dedicated lecturer who brings over two decades of practical experience in library and information science to her teaching and research. She also serves on various university committees and boards, including the University of Ghana’s Academic Board and the 2nd College of Education Pen Ceremony. In addition to her teaching responsibilities, she coordinates the Information Studies course in the Distance Education programme and acts as a course advisor for Level 200 students. Among her research interests, she is currently exploring topics on traditional knowledge systems and ethical concerns in generative artificial intelligence (AI) and “The influence of generative AI-powered search engines on information seeking behaviour of students." She is particularly excited to explore these areas further. As a course advisor, one of the recurring pieces of advice that Dr. Entsua-Mensah gives to new students is to be curious and adapt to the evolving field of information studies. Looking ahead, she emphasises the importance of critical information literacy, information security, and developing strong data literacy skills for future information professionals.

Education

• PhD (Information Science) – University of South Africa, Pretoria. | October 2020
• MA (Information Technology Law) – Univ. of Ghana School of Law | August 2024
• MPHIL (Library Studies) – University of Ghana, Legon. | July, 2011.
• MA (Library Studies) – University of Ghana, Legon. | December 2008
• BA (Information Studies with Sociology) – University of Ghana, Legon.  | May 2006
• Diploma (Librarianship) – University of Ghana, Legon.      | May 2001
• Post-Secondary (Cert “A”) – Holy Child Training College, Takoradi. | June 1993. 

Research Interest

• Knowledge Management Systems and Practices.
• Data Literacy
• Collection Management
• Customer Services in Information Organisations
• Critical Information Literacy 

Publications

• Ansong, E., Barnor, N. B. J., Entsua-Mensah, F. O., and Commodore, L. N. K. (2023). Enterprise Resource Planning (ERP) Post-Implementation Success in the Public Sector: The Mediating Role of Organisational Culture. International Journal of Business Information Systems. Forthcoming. DOI: 10.1504/IJBIS.2022.10053613.
• Amanquah, P., Entsua-Mensah, F. O. & Commodore, L. N. K. (2023). Whom Do I Ask? First-Time Postpartum Mothers in a Developing Economy. Open Information Science, 7(1), 20220157. https://doi.org/10.1515/opis-2022-0157
• Ankrah, E. & Entsua-Mensah, F. O. (2023). Sharpening the digital platform for sustainable virtual learning in Higher Education in Ghana. In P. Jain, N. Mnjama & O. Oladokun (Eds) Information and Knowledge Management for Social, Economic & Political Development.
• Entsua-Mensah, F. O., Ankrah, E., Danquah, M. M., & Commodore, L. N. K. (2022). Information Seeking Behaviour of Elderly Persons in a Pandemic: Lessons from a Developing Country. Ghana Library Journal, 27(2), 139-292.
• Entsua-Mensah, F.O. & Van Der Walt, T.B. (2022). Knowledge Management Practices in Academic Libraries in Ghana. Regional Journal of Information and Knowledge Management, 7(1),92-117.