GSPH 312 Management and Leadership of Health Services

This course will cover the nature of management, different management skills, roles in the management model, planning and the planning process; organizing, division of work, delegation and coordination; leading and understanding and managing conflict for health services. The importance of leadership, the leading process, and leadership treats and styles. Interpersonal conflict, beneficial and dysfunctional aspects of conflict, sources of conflict, managing and resolving conflict.