JOB TITLE

Deputy Chief Information Technology Officer (Deputy CITO) - IT Services

DEPARTMENT

IT Services Division

REPORTS TO

Chief Information Technology Officer (CITO)

POST HOLDER

Vacant

GRADE

JOB SUMMARY

The IT Services Division provides core Information and Communication Technology (ICT) services and support to the Academic, Administration and Student groups of UG.

The Deputy CITO (IT Services) reports to the CITO and plays the role of ensuring successful execution and maintenance of the University of Ghana’s (UG) business mission of an educational provider through the development, deployment and use of appropriate IT services.

The Deputy CITO (IT Services) works with the UGCS team and external partners to ensure the efficient provision of IT services. The job requires envisioning the university’s service offerings – education, research, extension and administration – as a business model driven by IT services.

The Deputy CITO (IT Services) oversees the following units:

1. Academic Computing

2. Administrative Computing

3. IT Services Engineering

Key responsibilities include, among others, to:

• Define and implement policies, standards and procedures for use of applications in teaching, learning, research extension and administration.

• Build and manage the application and systems development team and ensures that the team develops applications and database systems in a high-quality, maintainable, and scalable fashion.

• In conjunction with team leaders, manage technology vendor relationships in a manner that ensures cost-effective and timely procurement of hardware, software, and services.

• Ensure the IT Services team has clear goals and direction and a culture of service excellence.

• Evaluate cost/benefit of improvement opportunities and set development priorities.

• Develop and lead project teams focused on redesigning core applications, systems, and work processes.

• Identify and evaluate new technologies and their appropriate applications and potential impact on teaching, learning, research extension and administration.

• Facilitate the provision of electronic library resources, institutional repository etc.

• Perform other duties as required in support of the IT functions or as assigned by the CITO.

QUALIFICATION/EXPERIENCE

Minimum Education – A Master’s degree in Computer Science, Information Systems, IT Management or a related field.

• 10-12 years’ experience working in the IT industry with a minimum of six (6) years progressive management experience overseeing and leading software product development teams and strategic initiatives.

• Experience in managing an IT division within a large organization in the public or private sector.

• In-depth knowledge of multiple complex business application software packages.

• Experience in managing external vendor relationships.

• A broad knowledge of trends and future directions of IT and its application in higher education.

• Excellent understanding of project management principles.

• Ability to communicate concepts and processes clearly and effectively in oral and written form.

• Demonstrate strong customer service skills.

• Ability to determine resources requirements, develop an annual financial budget sufficient to cover the cost of administration, training, technical support, supervision, procurement, system upgrades and replacement.

Method of Application

An applicant is required to submit the complete application pack to the Registrar,

University of Ghana, P. O. Box LG25, Legon, Accra, Ghana (Hard copy);

or registrar@ug.edu.gh (Soft copy). The application pack should contain the following :

1. Completed application form for Senior Level Administrative Positions (UAB Form 1B) to be downloaded from the University’s website

at: www.ug.edu.gh/hrodd .

2. An up to date Curriculum Vitae.

CLOSING DATE

Applications should reach the Registrar by 31 ^st August, 2012

REGISTRAR